Setting Up User Rights With Reveal
Applies To: Reveal 1.5.3 Question: How do you setup user rights to specific domains, post offices or other users with Reveal? Answer: Setting up rights is a great tool for Reveal to restrict access for...
View ArticleReveal Rights
Applies To: Reveal 1.5.30 (all Builds) Question: What rights/permissions are required for Reveal to work? Answer: Reveal requires both read and write access to the primary domain directory especially...
View ArticleReveal No Longer Works After Upgrading to GroupWise 8 SP2
Applies to: Versions of Reveal previous to 2.0 Problem: After upgrading to GroupWise 8 SP2 Reveal will no longer work. Answer: Versions of Reveal older than 2.0 are not compatible with GroupWise 8 SP2....
View ArticleHow To Configure Auditor Rights in Reveal
Applies To: Reveal 2 Problem/Question: How do I properly give rights to auditors for Reveal? Resolution: 1) Open the Reveal rights Editor. After logging into Reveal, open the Reveal rights editor 2)...
View ArticleReveal in XP Mode for Windows 7
Applies To: Reveal 2.0 Question: Can I use Reveal under XP Mode for Windows 7? Answer: Reveal can be run under XP Mode for Windows 7. However, it is important to note that all of the required software...
View ArticleUnable to Find Any Resources Among the List of Users
Applies To: Vertigo and Reveal All Builds Problem/Question: I can't see any of my resource users among the list of users, in Vertigo or Reveal. Resolution: The resource users are listed at the end of...
View ArticleCan Reveal Search Through Messages on a Post Office Which Has Been Restored...
Applies to: Reveal (All versions) Problem/Question: Is Reveal able to search through messages on a GroupWise Post Office which has been restored from a backup? Resolution: Reveal is designed to connect...
View ArticleDefault Reveal Password
Applies To: Reveal Problem: I just installed Reveal and am trying to connect to my Groupwise system for the first time, but Reveal prompts me for a password. What is the password? Resolution: Reveal...
View ArticleReveal Switches
Applies To: Reveal (all builds) Question: What are the switches in Reveal.ini? Answer: The switches in Reveal offer more functionality to the GWAVA Reveal program. They are all found within the...
View ArticleHow To Integrate Advansys Archive To Go With Reveal
Applies To: Reveal 2.0+ All Builds Advansys Problem/Question: What is the procedure to integrate Reveal with the Advansys program Archive 2 Go. Resolution: The Advansys Archive To Go program is a third...
View ArticleCreating Trusted Application Key With Reveal
Applies To: Reveal 2.0.9.0+ GroupWise 2012 Problem/Question: How do you create a trusted application key with Reveal Resolution: 1) Open up ConsoleOne 2) Log into Primary Domain 3) Select Primary Doman...
View ArticleWhen does my license become/stop being valid.
Applies to: All products that include a .pem license file. Problem/Question: When does my license become valid? Solution: Validity Periods (Valid From, Valid To) License files have a "Valid From" and a...
View ArticleCan I use Reveal 2 if I Have GroupWise 2014?
Applies To: Reveal 2 GW 2014 Problem/Question: We are using GW 2014, how can I get Reveal 2 to work with that version of GroupWise? Resolution: There was a change made to the api in GW 2014 that...
View ArticleError Creating Trusted Application Key Using GroupWise 2012 and 2014
Applies To: Reveal 2.0.9.0 Windows XP, Vista, 7, 2008 Server GroupWise 2012 and 2014 Problem/Question: When launching Reveal and connecting to primary domain, an error occurs: Resolution: The error...
View ArticleHow to Upload Logs to Support's FTP Server
Applies to: All GWAVA Products (Blueprint, Guinevere, GWAVA, GWAVIX, Redline, Reload, Retain, Reveal, Vertigo, and WASP) Issue/Question: How do I upload logs to technical support's FTP server?...
View ArticleInstalled Demo Version of Reveal and Getting a License Error
Applies To: Reveal 2.x Problem/Question: Installed the demo version of Reveal and it is giving a message of "Could not locate a license.pem license". Resolution: Reveal 2.x requires a demo license. You...
View ArticleLeveraging the Google Search Engine for KB Article Searches
Applies to: All GWAVA Products Google Search Engine Issue/Question: Sometimes I am unable to find the knowledgebase article that I am looking for using GWAVA Support's KB search field. How can I find...
View ArticleHow to Enable Logging for Reveal
Applies To: Reveal (all builds) Problem/Question: How to Enable Logging Resolution: By default, logging is not enabled. If you are experiencing difficulties with Reveal, you may find useful...
View ArticleHow to Upload Logs to Support's FTP Server
Applies to: All GWAVA Products (Blueprint, Guinevere, GWAVA, GWAVIX, Redline, Reload, Retain, Reveal, Vertigo, and WASP) Issue/Question: How do I upload logs to technical support's FTP server?...
View ArticleReveal is Unable to Connect to GroupWise Domain on Linux
Applies To: Reveal 2.x GroupWise on Linux (unless using NSS) Systems that have already had Reveal working before Issue: The GroupWise system is running on Linux, we are unable to get Reveal to connect...
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